You're responsible for the balance on the account even if your vehicle is totaled. If you have no insurance, contact us for help. If you have insurance, contact your insurance company to begin the claim process. After you've made your claim, contact us to provide:
Date of loss Location of vehicle Deductible amount Claim number Adjustor's name and phone number Email address for the insurance company Insurance company name Physical street address and P.O. box address where the insurance company would like the title mailed Any settlement amount Insurance declaration page(s) Insurance evaluation Insurance breakdown Damage estimate Copy of the police reportYour insurance company can also fax the above documents to 678-682-7335 . Have them reference your Ally vehicle account number or Vehicle Identification Number (VIN).
Finance charges are calculated on a daily basis at the Annual Percentage Rate on the outstanding balance of the Amount Financed.
| "SIMPLE FINANCE CHARGE" EXAMPLE: | |
| Outstanding Balance of Amount Financed | = $20,000.00 |
| x Annual Percentage Rate divided by 365 (366 days if leap year) | = x 5.75% / 365 |
| x number of days since last payment received Finance Charge | = x 30 days = $94.52 |
| In this example, if Ally received a regularly scheduled monthly payment of $425.00, $94.52 would be applied to Finance Charges and the remainder of $330.48 would be applied to reduce the outstanding balance of the Amount Financed. | |
Your first payment's finance charge will be calculated from the contract date to the date we receive your first payment.
There are a few ways you can reduce the finance charges you pay. You can manage the amount of finance charges you pay based upon the timing of your monthly payments. Typically, if you pay before your scheduled monthly due date (early), you'll pay less in finance charges and if you pay after your scheduled monthly due date (late), you'll pay more in finance charges. You can also pay more than the amount due. Assuming you keep making your regularly scheduled payments, this can help reduce the amount of finance charges you’ll owe. To make an extra payment, simply enter more than the amount due when you make a one-time payment or enroll in/edit Auto Pay.
We'll send you a notice outlining how you can get your vehicle back after it has been repossessed. For details, contact the Redemption Center at 1-877-845-8862.
PPT stands for Personal Property Tax. It’s determined by the taxing jurisdiction for your garaging address. PPT can be billed either semi-annually or annually. Your PPT is due when you receive your billing statement. Keep in mind that you're responsible for any PPT you owe when your lease ends. For example, PPT for the period you leased your vehicle that your jurisdiction collects after your lease ends.
You can get vehicle registration requirements from your new state's motor vehicle department. Most states post this information online. If your current state requires a title from your previous state, you’ll need to fax your title information to PDP Services at 1-410-584-1691. Lease customers may also need a Power of Attorney form. Contact us if you need one. Make sure you know the new garaging address (the physical address where you keep the vehicle).
If you obtained Ally financing through Clearlane or another online marketplace, you can make payments and manage your account at allydirect.com. You can also pay by phone by calling 855-636-2559. A third-party service provider fee will apply. To mail your payment, send a scheduled payment to: Ally Financial
P.O. Box 733203
Dallas, TX 75373-3203
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After logging in and selecting your vehicle from your Snapshot, choose Manage Account and then select Edit Nickname to update your vehicle nickname.
A FEW THINGS YOU SHOULD KNOW
Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company, NMLS ID 3015 . Ally Bank, the company's direct banking subsidiary, offers an array of deposit and mortgage products and services. Ally Bank is a Member FDIC and Equal Housing Lender , NMLS ID 181005 . Credit products and any applicable Mortgage credit and collateral are subject to approval and additional terms and conditions apply. Programs, rates and terms and conditions are subject to change at any time without notice.
Ally Servicing LLC, NMLS ID 212403 is an affiliate of Ally Financial Inc.
Options involve risk and are not suitable for all investors. Review the Characteristics and Risks of Standardized Options brochure before you begin trading options. Options investors may lose the entire amount of their investment or more in a relatively short period of time.
Trading on margin involves risk. You can lose more funds than you deposit in a margin account. Please review Margin Account Agreement and Disclosure for more information regarding margin trading.
Securities products and services are offered through Ally Invest Securities LLC, member FINRA / SIPC . For background on Ally Invest Securities go to FINRA’s BrokerCheck . Advisory services offered through Ally Invest Advisors Inc., a registered investment adviser. View Invest Disclosures . Ally Invest Advisors and Ally Invest Securities are wholly owned subsidiaries of Ally Financial Inc. Securities products are NOT FDIC INSURED, NOT BANK GUARANTEED, and MAY LOSE VALUE.
Before you invest, you should carefully review and consider the investment objectives, risks, charges, and expenses of any mutual fund or exchange-traded fund (ETF) you are considering. ETF trading prices may not necessarily reflect the net asset value of the underlying securities. A mutual fund/ETF prospectus contains this and other information and can be obtained by emailing support@invest.ally.com .
Ladder Insurance Services, LLC (CA license # OK22568; AR license # 3000140372) offers term life insurance products issued by multiple insurers. For details go to ladderlife.com . All insurance product terms are set and governed by the individual insurance policy. Each insurer has financial responsibility for its own products.
Ally credit cards are issued by Ally Bank, Member FDIC. Mastercard and the circles design are registered trademarks, and Mastercard ID Theft Protection is a trademark, of Mastercard International Incorporated. ©2024 Mastercard. All rights reserved. Certain terms, conditions, and exclusions apply. Cardholders need to register for this service. This service is provided by Iris® Powered by Generali.
FICO® is a registered trademark of the Fair Isaac Corporation in the United States and other countries.
Ally and Do It Right are registered service marks of Ally Financial Inc.
App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc.
Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
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